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  1. #1
    الصورة الرمزية AMG
    AMG
    AMG غير متصل مراقب عام
    تاريخ التسجيل
    Jun 2006
    المشاركات
    13,173

    Post جاغوار الأولى في خدمة العملاء حسب JD Power + الضوء الأخضر لXF الكوبيه والمكشوفة


    جاغوار الأولى في خدمة العميل من بداية دخوله المعرض وحتى استلامه لسيارته

    Mechanical reliability is a big factor in automobile satisfaction, but there’s another important piece to the equation. A new study by J.D. Power and Associates attempts to measure the quality of the customer experience — particularly the buying process. Looking at everything from showroom aesthetics to the paperwork, customers ranked Jaguar number one.


    Overall customer satisfaction is measured based on five factors: dealership facility; salesperson; paperwork/finance process; delivery process; and vehicle price.

    Following Jaguar in the rankings are Hummer, Lexus, Cadillac and Mercedes-Benz, respectively, to round out the top five nameplates. The bottom five? Mitsubishi, Nissan, Jeep, Dodge, and Mazda. Interestingly, Toyota and Honda ranked below the industry average, while Chevrolet and Ford ranked above the median threshold.

    “A poor customer experience over the phone, e-mail or at the dealership not only leads to a loss in potential sales, but also has a detrimental impact on repeat business,” said Tom Gauer, senior director of automotive retail research at J.D. Power and Associates. “Customers who are disappointed with their sales experience are nearly three times less likely to return to their dealer for vehicle service. These customers also tell an average of six people to avoid shopping at that particular dealership. Ensuring a pleasant shopping experience is absolutely critical in surviving today’s challenging auto market.”

    Among customers who leave a new-vehicle dealership without making a purchase, 40 percent cite poor treatment as the primary reason. Conversely, “hassle-free” negotiation is a leading reason why buyers choose to purchase from one dealer compared with another dealer.

    أعطي الضوء الأخضر لانتاج نسخة كوبيه ومكشوفة من XF الجديدة لمواجهة الألمانيات والاخريات

    Jaguar parent company Tata Motors has given the green light to plans for a two-door XF coupe and a ragtop XF convertible, according to a British media report. The new models will make Jag increasingly competitive with the wide range of cars offered by BMW and Mercedes-Benz.


    The two-door XFs will do battle with the forthcoming Mercedes E-Class Coupe and Convertible, and the next-generation 6-Series from BMW. The cars will be priced aggressively against those models, in part to offer consumers a more cost effective alternative, and also to keep enough space between the XF and XK lineups.

    An XF coupe has long been expected, but a convertible model seemed unlikely until recently. All said both vehicles will probably arrive in 2010 as 2011 models, reports AutoExpress.

    The high-performance XFR designation will eventually find its way onto the coupe and convertible, but it’s not known how soon that will happen. The XFR sedan is expected to debut before even the entry-level two-door models arrive.

  2. #2
    الصورة الرمزية Porsche Stuttgart
    Porsche Stuttgart غير متصل عضو فائق النشاط
    تاريخ التسجيل
    Aug 2007
    المشاركات
    3,790

    افتراضي

    الهنود ماشين صح :)
    هذا رد لكل من انتقد تاتا واولهم انا :D

  3. #3
    الصورة الرمزية 760
    760
    760 غير متصل عضو فعّال
    تاريخ التسجيل
    Jun 2006
    المشاركات
    929

    افتراضي

    هنا الجاكور رايحين فيها انا من شفت الخيمه حقتهم في فرع الخبر وانا غاسل يدي

  4. #4
    الصورة الرمزية غافه
    غافه غير متصل عضو نشيط جداً
    تاريخ التسجيل
    Jul 2008
    الدولة
    UAE
    المشاركات
    491

    افتراضي

    اسمحوا لي بس عاد من زين الجاغوار ! هذا رايي الشخصي .

    ومشكور على الخبر

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